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Content design
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Content systems design work

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Prototype screen in an iPad frame. Screen shows a column of names with phone numbers on the left and the tabs "plan," "device," Add-ons," and "accessories" across the top. — The POS app that saves $546 million per year

AT&T, 2023

Diagram showing a large circle labeled "Content Collab" being overlapped by a smaller circle labeled "Content Standards Council." Two arrows between the circles point in opposite directions. — The living knowledge that content agents are built on

AT&T, 2023–forever

Screenshot of a UI card showing an illustration of a Wi-Fi router with signal lines emanating from it, the title "Channel scan," an explanation of the term "channel scan," and a CTA to "Begin channel scan." — The conversational design foundation for AT&T

AT&T, 2019

An illustration of a person with white hair and brown skin overlays a comparison chart; the caption is The path to confidence. A paragraph is labeled Compare to highlight benefits and value. — The real talk with rural customers that saves $6 billion per year

AT&T, 2021

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