RQI Community Discussion Page Tour
My roles: Strategist, Copywriter, Configuration
We updated the configuration of the RQI Community Discussions page, and we wanted to give members a brief tour of the enhancements and changes.
Using a tour module in the Personify Community platform, I created a three-step tour to point out the changes.
In the first month after go-live, 30% of members who began the tour completed it. Another 20% made it to the third step but did not click the End Tour button.